Frequently Asked Questions
Everything you need to know about your Indira de Paris experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking number as soon as your package is dispatched.
What is your return and exchange policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund or exchange.
Are your products ethically manufactured?
Yes, we pride ourselves on ethical production. Our garments are designed in Paris and manufactured in certified workshops that ensure fair wages and safe working conditions for all artisans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and processed through a secure payment gateway.
How do I care for my Indira de Paris garments?
To maintain the quality of our fabrics, we recommend hand washing or using a delicate machine cycle at 30°C. Always air dry and iron on a low setting if necessary.
Do you offer international shipping?
Yes, we ship our collections worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.